Frequently Asked Questions

Snoring can often be the bane of personal relationships and can lead to a lack of restful sleep for both parties involved. However, the root cause of snoring is often due to air being passed through a partially constricted airway causing vibration of the palate during breathing. 

Thankfully, there are products out there like SleepPro anti-snoring mouthpieces that can help alleviate this issue. By moving the lower jaw forward, these mouthpieces open up the airway and stretch the upper airway, resulting in less or no vibration and ultimately aiding customers to stop snoring altogether. 

With solutions like SleepPro available, individuals can finally get the restful sleep they deserve without disturbing those around them due to snoring.

Stop snoring with SleepPro appliances that work effectively for most people. However, in some cases, a little adjustment tweaking may be needed to get them just right. If you experience any issues, the troubleshooting section of our website offers helpful solutions.

 We recommend trying out our cheaper option, the SleepPro Easifit, to discover whether it works for you. While some people may have no problems at all, others may need to experiment with different solutions to achieve the desired results. 

With SleepPro, you can rest assured that we are committed to finding the most effective ways to help you stop snoring and get a good night's sleep.

To ensure a comfortable and effective solution for snoring, SleepPro Custom offers a straightforward process to create a personalized mouthpiece. 

The first step is to receive a kit to take impressions of your upper and lower teeth. This impression allows us to create dental models for your custom device. Additionally, we provide a temporary device for you to wear until you are comfortable with the lower jaw position. 

Once you send everything back to us, we use the temporary device to align the dental models and finalize the product for you. The SleepPro Custom mouthpiece is designed with your comfort in mind, and our impression process ensures a perfect fit for maximum results.

The main difference between SleepPro Standard (Easifit) and SleepPro Custom (S2 or AM) is the way they fit in your mouth. SleepPro Standard comes as a one-size-fits-all mouthpiece that uses a boil-and-bite method to mold to your teeth.

SleepPro Custom (S2 or AM), on the other hand, is custom-made to fit your teeth perfectly, using an impression of your teeth. This ensures a more comfortable and effective fit. While both devices are designed to treat snoring and mild to moderate sleep apnea,

SleepPro Custom (S2 or AM) is generally considered the better option for those who want a more personalized and comfortable fit.

Based on the available Web Search Results, a chin strap such as Sleeppro can be an affordable and easy-to-use option to reduce or stop snoring [3]. It works by keeping the mouth closed during sleep and may help you get a better night's sleep with less snoring [3]. 

However, it is important to note that chin straps are not considered an effective solution for snoring [1]. While they may reduce snoring by around 50% [1], they can worsen the problem by moving the jaw backwards and narrowing the airway in the throat, making breathing difficult and unsafe [1]. 

Therefore, it is recommended to use custom-made Mandibular Advancement Devices (MADs) which protrude the jaw forward and increase the airway volume [1]. It is also important to be cautious of entrepreneurs who advertise high-priced chin straps for snoring treatment, as clinical research does not support these claims [1].


[1] Chin straps for Snoring: Safe, Effective or Dangerous? (Sleep ...

[2] Chin Strap for Snoring – Proven Tips, Benefits & Facts -

[3] Do Anti-Snoring Chin Straps Work? - VitalSleep.

Written by Chatsonic

The lifespan of a mandibular advancement device (MAD) depends on various factors such as the quality of the device, frequency of use, and maintenance. On average, a well-made MAD can last between 1-5 years. However, some devices may last longer or shorter depending on the individual's usage and care. It is essential to clean and store the device properly to prolong its life. If you experience any discomfort or notice any damage to the device, it's best to consult your dentist to determine if a replacement is necessary.

Written by Chatsonic

According to [1], the SleepPro Easifit can be remoulded as many times as needed. If you are still snoring after the first mould, you may need to remould it with your jaw further forward, as noted in [2]. The Easifit uses 'Boil and bite' technology to ensure it is comfortable to wear and easy to adjust, as stated in [3].


[1] FAQs | SleepPro Sleep Solutions

[2] sleepPro Easifit

[3] SleepPro Easifit Stop Snoring Mouthpiece

Written by Chatsonic

According to our observation, some individuals have no issues keeping the mouthpiece on throughout the night, but a small number of people may have trouble wearing it for the entire duration. In such cases, it is advisable to heat and reshape the SleepPro to fit better.

Consider switching to a SleepPro custom, which is created using a dental impression kit that provides an almost perfect fit to your teeth. This will significantly reduce the chances of the mouthpiece falling out while you are asleep, and it is more comfortable to wear.

A few people may find it difficult to sleep with a mouthpiece in their mouth. However, it is important to note that with time, individuals usually get used to wearing a mouthpiece.

This is a common experience. While it can take some people a little while to get used to, you will find that your jaw will move back into place quite naturally and comfortably, shortly after you remove the mouthpiece. To help reduce or mitigate long term jaw issues we pass on the advice of Prof M Stubbs

Professor Michael Stubbs is a great advocate of SleepPro products and regularly lectures on the benefits of Mandibular Advancment Devices. He is actively involved with the provision of dental courses world wide instructing dentists on the treatment and management of Sleep Apnoea devices


Professor Michael Stubbs trained as a dentist and then specialised in the diagnosis and treatment of patients with facial or jaw pain that is not derived from the teeth. Dr Stubbs also diagnoses and manages any disorder or disease involving the mouth or jaws and sleep apnoea/snoring disorders with the use of custom made dental devices.

For those experiencing discomfort or jaw position issues when wearing a MAD, here are some practical exercises that can help

  1. In a  custom made dental device the bite changes do occur after 6 months to 3 years time frame of use, when worn nightly. We do advise patients at the consultation period the side effects such as occlusal changes and temporomandibular disorder
  2.  I have experienced some patients reporting the sleep pro device affects their bite as well, but temporary

I recommend the following approach:


The patient should either chew a small piece of chewing gum on their back teeth only in the morning, for 15-20 minutes to help re-align the bite


I also recommend a modified version of the Roccabado technique in which the patient puts the tip of their tongue into the middle of the hard palate, opens their mouth and counts to 20 to themselves. They do this six times in the morning and at different times during the daytime. Including, yawning

This approach is also a simple, practical approach

If this is happening, then you should stop using the device and consider seeing your dentist who will advise you on the most appropriate course of action. It may be that your wisdom teeth are stopping you pushing your jaw forward and this is, indirectly, making your snoring worse. You may wish to weigh-up the pros and cons of having your wisdom teeth removed.
If you place a SleepPro standard (Easifit) in water that is too hot, it can become very rough and unwearable. It will need to be replaced. It is worth noting that it loses some of its smoothness when put in hot water – even at the right temperature. If you have problems then please contact us for a free replacement. Issues must be brought to our attention within 14 days to qualify for a free replacement

Troubleshooting your SleepPro mouthpiece

If your SleepPro doesn’t work the first time, then don’t give up hope as there are several things that can be done. Also, if you wore a SleepPro and it worked, even if only for a few minutes, this is a good sign. The device has confirmed that moving your jaw forward a short way stops you snoring. If it only works for part of the time, or is uncomfortable, then you should get a custom-made SleepPro.Below are some common problems, and the solutions that may help you to stop snoring with a SleepPro:

Your jaw may not be pushed far enough forward

Remould the mouthpiece with your jaw further forward. Note: pushing your jaw further forward reduces snoring, but increases discomfort. Aim to find a position where your jaw is far enough forward to stop you snoring, but not so far forward that it causes discomfort.

Your jaw may be slipping out of the mouthpiece. This is a common problem with ‘boil and bite’ devices

1. Reheat and remould it
2. Suck out the saliva, particularly when you first put it in each night
3. invest in a custom made mouthpiece which will grip the teeth much better.

Your device may have stretched

Remould it, buy a new one or upgrade to a custom made device.

Your jaw may be pushed too far forward

Remould the mouthpiece with your jaw not so far forward.

Lots of people experience this when they start using a SleepPro.

A SleepPro starter appliance puts the pressure of your jaw trying to move back into place overnight onto your front teeth. However, it could also be caused by your jaw being pushed too far forward.

Most people find it usually goes away after using the mouthpiece for a couple of weeks. Try remoulding the mouthpiece with your jaw not so far forward. If the problem persists consider upgrading to a SleepPro custom, which spreads the load more evenly.

Other questions

In order to ensure a comfortable and effective SleepPro experience, it is crucial to use the SleepPro impression kit. This kit includes an impression tray and dental putty containers that, when mixed together, create a mold of your teeth. This impression is then used to create a custom SleepPro device in our lab. By using the impression kit, you can guarantee that your SleepPro will fit perfectly and provide maximum benefit. Don't skip this important step in the process - make sure you have your SleepPro impression kit on hand.

Link to YouTube Video

Making your own dental impressions is straight forward but can has some risks which you should be aware of before deciding 

Allergy. We use vinyl polysiloxane. Vinylpolysiloxane (VPS) is a type of silicone-based impression material commonly used in dentistry. It is a popular choice for making accurate dental impressions due to its high dimensional stability, tear strength, and accuracy. VPS is available in a variety of viscosities, allowing dental practitioners to choose the appropriate consistency based on the specific application. It is used in a variety of dental procedures, including crowns, bridges, and dentures. VPS has largely replaced traditional impression materials like alginate due to its superior accuracy and ease of use.

Damage to teeth, crowns, veneers, inlays, onlays, implants, crowns or other oral prosthesis. So long as your teeth are in good health, your crowns etc are fitting well and are not loose or leaking the risk of damage is minimal. But should you be concerned please check with your dentist first before considering a purchase or proceeding with any impression process. Ultimately it is your choice and we do not accept responsibility for any damage caused using our impression system.

Stuck impression. The impression material used is soft and "fluid" it is designed to flow around and between teeth to provide an accurate impression. If you have very "gappy" teeth or receding gums this can create more undercuts and greater surface area of tooth. Whilst the impression material does not have any adhesive quality, it can feel "stuck" to the teeth when trying to remove it. It is best to remove it by first breaking the suction on one side, pulling the impression off the molar area first usually works best. Once the impression starts to move it should slowly release all the way around. In the rare circumstances you are unable to break the suction a call to 111 will be necessary to find a duty dentist who would be able to assist. This is however exceptionally rare occurrence, but must be mentioned as a potential risk.

Bleeding after impression removal. If taking blood thinning medication, please be aware that when removing the impression it is possible to scratch or puncture the gum with a misplaced fingernail! Care should be taken if you are know to bleed easily.

If you experience bleeding gums after taking a dental impression, it is important to take it seriously. Bleeding gums can be a sign of inflammation, infection or trauma to the gums. Ignoring it can lead to serious dental problems such as gum disease, which can eventually lead to tooth loss.

To take action, first, consult your dental professional. They may recommend a follow-up appointment to assess the situation and provide you with an appropriate treatment plan. In the meantime, you can improve your oral health by gently brushing twice a day, flossing once a day, and using an antiseptic mouthwash. Be sure to avoid acidic or sugary foods and drinks that can irritate your gums. Finally, stay hydrated and get enough sleep to help your body heal. Remember, early detection and treatment can prevent serious dental problems down the line.

When agree to a purchase You warrant that:

You are over 18 years of age

the information and personal details You provided to us are correct.

You are not pregnant or breastfeeding

You are not allergic to vinylpolysiloxane (additional silicone) which we use as impression material

You have consulted your dentist before using any of our products.

Your dentist has not advised you against using any of our products

You will take the impression Yourself

You will only use any of our products for the sole purpose for which they were intended

You will remove any dentures before taking any impression

You have no loose or decayed teeth

You will not use any of our products if you have loose crowns, bridgework, inlays, onlays or fillings, fixed orthodontic treatment, or any other oral problems such as, but not limited to gum disease.

You understand that we are not dentists and can not provide any treatment or advice.

You understand that if any impression is not satisfactory, any further supplies of impression material is available at our discretion and at your cost plus carriage.

You accept that neither the manufacturer nor Us are responsible for any consequences of Your use of any of the products we supply to You unless You have completely and accurately followed the product instructions.


You agree to indemnify Us our agents and servants and employees and any manufacturer or supplier of our products against any 3rd party claims


In these Terms the following applies

Words imparting singular include plural and vice versa

Words imparting gender include masculine feminine and neuter

As a general rule it is always best to follow the advice of your doctor or dentist as they know what is best for you.

There are three levels of advancement splints available:
1. Inexpensive, boil-and-bite splints like a standard SleepPro
2. Custom-made splints that are not adjustable, like a SleepPro custom.
3. Adjustable custom-made splints that cost between £240 and £600.

We have designed our products so they can be fitted without a dentist. However, if you are happy to spend the money, there is no reason why you should not involve a dentist.

Your dentist could take your impression for you, or could simply give their opinion about whether or not your teeth are suitable for mandibular advancement.

Your dentist could tell you if there are any obvious reasons why you should not wear a mandibular advancement splint.

It is worth noting that many of our customers successfully fit a standard SleepPro, and take a SleepPro custom impression without any input from their dentist. However, if you have a non-standard bite or irregular teeth, then it may be best to get your dentist involved.

Impression hints

Sometimes the original impression can look great but has a small defect that is not really visible, it's only when the night guard is worn that a distortion or defect becomes apparent by causing pressure or sore spot.

A quick home fix you can try : 

Boil some water and carefully pour it over the offending sedge of the night guard, take care not to scald your fingers, the hot water will soften the area very quickly 5-10 seconds. Gently shake off the excess hot water, bend the edge slightly with your fingers then quickly place it back into your mouth. The softened plastic should then adapt to the shape of the area without causing undue pressure. A few sips of some cold water will help cool and fix the new shape/position. You can repeat this as many times as you like to get the area comfortable.

The second alternative is to mark the area in question and send it back to us and we will ease the area for you.

If you have your own dental model, its in good condition and you have not had any major dental work since it was made, then yes, we can certainly use you own model. If sending your own model please follow these instructions; Place your order online. When you receive your order confirmation, make a note of your order number and email info@sleeppro.com put your name and order number in the subject line and just type "sending my own model" in the body text of the email. Wrap your model securely, don't forget to include your name and order number Post to:

Meditas Ltd 5 Broadpiece, Milton Keynes MK15 8AT 

When received we will send you an email to confirm safe arrival. We will of course return your model with your finished night guard but we can not guarantee it will not incur damage during the manufacturing process. We do our very best to ensure it will not be damaged but as with all dental models the material is very hard, but brittle.

Due to the additional handling and processing times required for customer supplied models there is no discount for sending in models.

Should you have any further questions, please do not hesitate to get back to us. 

Unless you have been specifically advised by your dentist as to the requirements of an upper/lower & thickness it really comes down to personal preference. If you are still unsure while reviewing our products we would always recommend speaking with a dentist before making a purchase. Predominantly customers find the Upper more comfortable and the impression process can be a little easier.

If you have not used a night guard before we could suggest starting with a 1.5 or the standard 3mm again unless otherwise advised by your dentist. The 1.5mm is only suitable for mild grinding, the medium is mild to moderate. Once you have become accustomed to the wearing of a night guard and you feel you need something more substantial in terms of thickness/durability this is then where the HARD or PLUS can become beneficial.

Nightguards do not come with a warranty cover. The longevity of a nightguard is very unique to each individual, although we provide a range of thicknesses to help support all requirements it is impossible for us to say how long this will last per customer as all grinding/bruxing is different in person to person. If there is a fit issue within 30 days we will of course assist in getting these rectified for you but will require the return of the nightguard to do so.

Postage is payable to send impressions back to us. Unfortunately, we had to remove the return postage as this was causing many problems with delays and missing items, along with this there was a change in tariffs to do with the thickness of parcels. We can not predict how thick the returning impression(s) are or how customers bulk out the packaging to return. 

This is also to continue to keep our price down, especially during such times. Currently, the cost of adding a return service significantly increases the purchase price for our customers. Return postage is something that we continue to review but at the moment not provided.

You can return the impression with no postage and the cost will be forwarded to us, but this may cause a delay in the impression reaching us and applies a higher risk of becoming lost in transit. We would suggest placing a return address on the package in case it doesn't make it to us.

When waking in the morning make it part of your morning routine to rinse your SleepPro with warm/cold water. Never use hot water as this may distort the product and render it unwearable.

While rinsing, use a soft toothbrush to gently scrub away any lingering plaque or saliva. Avoid using toothpaste (abrasive toothpaste will scratch the soft polymer).

When your SleepPro is clean, allow it to air dry naturally ensuring it is completely dry before storing it in its freshly-sanitized case (you may wish to invest in one of our self-sanitizing cases*. Keeping your night guard in a damp, humid location will encourage the growth of bacteria.

At least once a week, you should deep clean your SleepPro. You can choose from several methods, including:

– Ecosym cleaner: Place your night guard in a bowl of water, then add the cleaner and allow to soak for 30 minutes.Daily and weekly cleaning product available

– SleepPro Fresh & Clean tablets: Place your night guard in a bowl of water, then add the cleaning tablet and allow to soak for 30 minutes

– Mouthwash: Mix mouthwash with water and soak for 30 minutes.

DO NOT use over the counter denture cleaning products as these contain very aggressive cleaning agents designed for hard acrylic products and will degrade and harden soft night guards

If you experience bleeding gums after taking a dental impression, it is important to take it seriously. Bleeding gums can be a sign of inflammation, infection or trauma to the gums. Ignoring it can lead to serious dental problems such as gum disease, which can eventually lead to tooth loss.

To take action, first, consult your dental professional. They may recommend a follow-up appointment to assess the situation and provide you with an appropriate treatment plan. In the meantime, you can improve your oral health by gently brushing twice a day, flossing once a day, and using an antiseptic mouthwash. Be sure to avoid acidic or sugary foods and drinks that can irritate your gums. Finally, stay hydrated and get enough sleep to help your body heal. Remember, early detection and treatment can prevent serious dental problems down the line.