SleepPro Custom AM

This new AM technology will not only make your SleepPro mouthpiece much more hygienic, but it will keep it fresher for longer. As well as protecting the surface of the appliance, it will also help to preserve a good and comfortable fit for the appliance. It provides long-lasting hygienic protection by creating a surface barrier upon which microbes cannot survive and will also extend the lifetime of the product as well as helping to safeguard your teeth.

How it works

1. Order online
   We ship you a professional dental impression kit with clear, step-by-step instructions.

2. Take your impression at home
   Take an impression of your bite, upper and lower teeth, in your own time. If you’re unsure, our support team can help guide you.

3. Post it back to our lab
   Use the packaging to send your impression to our UK laboratory, where our technicians fabricate your bespoke Custom AM device. Our kits are made in bulk and shipped to many distributors and outlets worldwide. Unfortunately, this means it just isn't
   possible to add the correct prepaid return postage as we don't know where our kits are ultimately going to be coming from.
   NOTE: International customers will also need to add a customs form. Please identify the contents as dental impressions and a
   value of $20 as that reflects the true replacement cost of the impression materials you are sending

4. Fit and sleep
   Once you receive your mouthpiece with regular use, most users notice a marked reduction in snoring and disturbed sleep. If adjustments are needed please contact us, we are happy to help

If you’re already a SleepPro Custom Customer make sure to claim your discount! If you have purchased a SleepPro Custom previously and it was within 6 months of your previous purchase you can receive a 20% discount. Just email us with the previous order details to ask for your special discount code. Click here to download this product fitting instructions manual

Two very good questions we get asked a lot and worth spending time on providing a detailed explanation.
We are focused on providing a quality product, exceptional customer service at a sensible price. In the early days we offered the full package of prepaid return stickers. Just pop the impression in the bag and drop it in the post box!
Well, that was a bit of a mistake, as many customers did just that. Put the impression in the bag, put the sticker in and dropped it in the post box. Much to the detriment of the impressions! Many arrived damaged beyond use so we had to reissue a new kit for the customer to retake the impression. For those in a hurry, that was not acceptable!
So, we amended instructions to ensure the impressions were well wrapped before posting! The prepaid return service (Royal Mail Service) had specific parameters for weight and size, whilst light in weight, customers started to send in packages way to big, plenty of padding but over the size limitation for the prepaid service, so we were fined for every item over the limit. Which seemed to be most of them. Raising the size limit to the next band of pre-paid service made it too expensive!
Whilst we used a first class pre-paid service the actual delivery time to our office ran from   5-10 days! Not acceptable to many customers and justifiably so, packets arriving with us when the item should have been made and delivered back to the customer in the same time scale.
Phone calls a plenty! “Where’s my order I sent it first class using your label”  Delayed by having too much padding added up to 5 days, delays from the poor postal service added 5-10 days it was not a sustainable situation!
Add to this the ever increasing postal rates and a declining service we had to find a solution!
Couriers? Way to expensive and equally if not worse at pickups or special arrangements!

So, after months if not years of trial and error, we decided to put the responsibility and expense of sending the impressions back here onto the customer. What a difference!

• With customers now engaged in the process of shipping the impressions back, packages now arrived well packed without having to give instructions.
• Postage fees applied correctly, no excess fees to pay
• Express items sent without us having to make special arrangements.
• Still no answer for the lost or delayed packages, but with customers engaged in the shipping process there is more understanding when things do go wrong in the postal system.

So while it may seem to some it’s a “penny pinching scam”  it is in fact cheaper for the customer, more efficient and allows us to deliver a quality product and service

What’s included

• SleepPro Custom AM professional impression kit

• Full printed and downloadable instructions

• Pre-paid return packaging (where available) to send your impression to the lab

• Your finished custom antimicrobial mandibular advancement device

Disclaimer: SleepPro Custom AM is not intended to diagnose health conditions or replace professional medical advice.

Risk Assessment

Making your own dental impressions is straight forward but can has some risks which you should be aware of before deciding 

Allergy. We use vinyl polysiloxane. Vinylpolysiloxane (VPS) is a type of silicone-based impression material commonly used in dentistry. It is a popular choice for making accurate dental impressions due to its high dimensional stability, tear strength, and accuracy. VPS is available in a variety of viscosities, allowing dental practitioners to choose the appropriate consistency based on the specific application. It is used in a variety of dental procedures, including crowns, bridges, and dentures. VPS has largely replaced traditional impression materials like alginate due to its superior accuracy and ease of use.

Damage to teeth, crowns, veneers, inlays, onlays, implants, crowns or other oral prosthesis. So long as your teeth are in good health, your crowns etc are fitting well and are not loose or leaking the risk of damage is minimal. But should you be concerned please check with your dentist first before considering a purchase or proceeding with any impression process. Ultimately it is your choice and we do not accept responsibility for any damage caused using our impression system.

Stuck impression. The impression material used is soft and "fluid" it is designed to flow around and between teeth to provide an accurate impression. If you have very "gappy" teeth or receding gums this can create more undercuts and greater surface area of tooth. Whilst the impression material does not have any adhesive quality, it can feel "stuck" to the teeth when trying to remove it. It is best to remove it by first breaking the suction on one side, pulling the impression off the molar area first usually works best. Once the impression starts to move it should slowly release all the way around. In the rare circumstances you are unable to break the suction a call to 111 will be necessary to find a duty dentist who would be able to assist. This is however exceptionally rare occurrence, but must be mentioned as a potential risk.

Bleeding after impression removal. If taking blood thinning medication, please be aware that when removing the impression it is possible to scratch or puncture the gum with a misplaced fingernail! Care should be taken if you are know to bleed easily.

If you experience bleeding gums after taking a dental impression, it is important to take it seriously. Bleeding gums can be a sign of inflammation, infection or trauma to the gums. Ignoring it can lead to serious dental problems such as gum disease, which can eventually lead to tooth loss.

To take action, first, consult your dental professional. They may recommend a follow-up appointment to assess the situation and provide you with an appropriate treatment plan. In the meantime, you can improve your oral health by gently brushing twice a day, flossing once a day, and using an antiseptic mouthwash. Be sure to avoid acidic or sugary foods and drinks that can irritate your gums. Finally, stay hydrated and get enough sleep to help your body heal. Remember, early detection and treatment can prevent serious dental problems down the line.

When agree to a purchase You warrant that:

You are over 18 years of age

the information and personal details You provided to us are correct.

You are not pregnant or breastfeeding

You are not allergic to vinyl polysiloxane (additional silicone) which we use as impression material

Your dentist has not advised you against using any of our products

You will take the impression Yourself

You will only use any of our products for the sole purpose for which they were intended

You will remove any dentures before taking any impression

You have no loose or decayed teeth

You will not use any of our products if you have loose crowns, bridgework, inlays, onlays or fillings, fixed orthodontic treatment, or any other oral problems such as, but not limited to gum disease.

You understand that we are not dentists and can not provide any treatment or advice.

You understand that if any impression is not satisfactory, any further supplies of impression material is available at our discretion and at your cost plus carriage.

You accept that neither the manufacturer nor Us are responsible for any consequences of Your use of any of the products we supply to You unless You have completely and accurately followed the product instructions.

Indemnity

You agree to indemnify Us our agents and servants and employees and any manufacturer or supplier of our products against any 3rd party claims