9.0
Used SleepPro products for several years. Always a perfect fit and I forget it is in.
Excellent product helps to keep my sleep guard in good working order
We do our best to display our products as accurately as possible. However, images are for illustration purposes only, and the actual product may vary slightly.
The SleepPro SleepPro 1.5mm Firm is a custom made night guard for upper or lower teeth, approximately 1.5mm in thickness. Almost identical to our SleepPro Slimline 1.5 although the SleepPro 1.5mm firm is made of a more rigid polymer. Made from a firm dental-grade polymer. Ideal for customers looking for a thin night guard that does not wear out so quickly, and does not trigger "chewing reflex" which is common with the softer more "squishy" night guards.
** This product is not suitable for use as a retainer **
If you have not worn a night guard before but have been recommended to wear one to protect your teeth from the negative effects of grinding and clenching. The SleepPro 1.5mm Firm Night Guard is an ideal first choice.
No dental visit required everything is handled via post. We ship you a simple impression kit to take your own impression. The kit is universal and can be used for upper or lower teeth. When completed you simply send it back to us in the envelope provided (postage is payable for sending the impression to us) and we make your SleepPro 1.5mm Firm
All materials used are the same as supplied to our dental clients. They are compliant with CE requirements for such products and we import from one of the worlds leading suppliers of dental material in Germany.
Full instructions are provided, with additional YouTube videos for those who need a little extra coaching on how to take an impression.
Once we receive your impression we send you an email confirming its safe arrival. Our technical team will then check it to ensure all is well and we are able to use it.
10-14 days later you will receive your finished SleepPro Slimline Night Guard.
We retain your models for a minimum of 18 months during which time you can order replacements without having to repeat the impression process. Returning customers will receive a 10% discount, details will be in your delivery letter that will accompany your completed SleepPro Slimline Night Guard.
A quality impression is a key to a well-fitting night guard, here is a short video showing images of what we cant use! And hints and tips on how to get the best result.
Have your own dental model/impression? Check out our FAQ page on what to do
I have My Own Model
If you have your own dental model, it is in good condition and you have not had any major dental work since it was made, then yes, we can certainly use your own model.
When sending your own model please follow these instructions:
Place your order online. When you receive your order confirmation, make a note of your order number and email info@sleeppro.com putting your name and order number in the subject line and just type "sending my own model" in the body text of the email.
Wrap your model securely, don't forget to include your name and order number and Post to:
Meditas, SleepPro Solutions
Unit 2 Cromwell Business Centre, Howard Way, Newport Pagnell, MK16 9QS
When we have received the model we will send you an email to confirm the safe arrival. We will of course return your model; BUT please be aware although we do our best to take care of your model, we can not guarantee that it will not be damaged during transit period, the manufacturing process or it may require some reshaping/modification to fit our system.
Due to the additional handling and processing times required for customer supplied models there is no discount offered.
*By sending you own model you are agreeing that we do not hold any responsibility to damage or loss during or after the production process and you are confident that the model will provide a good fit.
Postage
"Why do I have to pay to send my impression back?"
"Can’t you offer prepaid return?"
These are two very valid and frequently asked questions—and they deserve a full explanation.
Our goal has always been to provide a high-quality product and exceptional service at a fair price. In the early days, we did include prepaid return labels. All customers had to do was pop their impression in the bag, stick on the label, and drop it in a post box.
Unfortunately, that approach didn’t work out as well as we hoped.
What went wrong?
Many impressions were sent back with minimal or no protection—just dropped into the return bag as-is. As a result, a significant number of them arrived damaged and unusable. That meant delays for customers and additional costs for us to send replacement kits. For customers on a deadline, this caused understandable frustration.
So, we updated our instructions to emphasize better packaging.
That helped protect the impressions, but created a new problem. The prepaid return service (via Royal Mail) had strict size and weight limits. While impressions are light, the added padding often pushed parcels beyond the size limit. We were fined for every package that exceeded these limits—which turned out to be most of them.
Upgrading to the next pricing band made the prepaid service too expensive to include without raising prices across the board.
And then there were delays.
Even though the prepaid return used a "First Class" service, delivery times ranged anywhere from 5 to 10 days. That meant customers were waiting far too long for their impressions to reach us—delaying production and delivery of their final product. We were getting flooded with calls:
"Where’s my order? I used your First Class label!"
The delays often came down to two things: oversized packages causing routing issues, and increasing inefficiencies in the postal system. In the end, it just wasn’t sustainable—for us or for our customers.
What about couriers?
We tried them too. Unfortunately, they were far more expensive and often just as unreliable when it came to pickups or special arrangements.
Why we changed the process
By shifting the responsibility of return postage to the customer, we’ve seen huge improvements:
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Impressions now arrive properly packed, often with no need for reminders.
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Parcels are delivered faster, because customers choose the best service for their needs.
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We avoid unnecessary fines and delays, allowing us to keep our prices fair.
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And when there are postal issues, customers are more understanding—because they’ve chosen and managed the return method themselves.
While it may seem like a small inconvenience, this change has made the process smoother, faster, and more reliable for everyone. Most importantly, it helps us maintain the high standard of service and product quality our customers expect—without raising our prices.
International orders and EU customers
We ship SleepPro products from our UK laboratory. Delivery options and costs are shown at checkout.
For orders delivered outside the UK, your local customs authority or delivery company may charge import VAT, customs duty or handling fees before delivery. These charges are set by your country and are the customer’s responsibility.
EU customers: SleepPro products are also available through our European distributor at SleepPro.eu. If you are based in the EU, ordering from our EU distributor may be a simpler option, especially if you prefer local EU service and delivery.
Custom-made products: If your product is made from your dental impressions, we first send you an impression kit. After taking your impressions, you will need to pay the postage to send them back to our UK laboratory, unless stated otherwise. This is different from off-the-shelf products, which do not require impressions to be returned.
For international impression returns, please complete any required customs declaration and describe the contents as “dental impressions / impression material”. The declared value should reflect the replacement value of the impression materials only, not the value of the finished custom device.
Risk Assessment
Making your own dental impressions is straight forward but can has some risks which you should be aware of before deciding
Allergy. We use vinyl polysiloxane. Vinylpolysiloxane (VPS) is a type of silicone-based impression material commonly used in dentistry. It is a popular choice for making accurate dental impressions due to its high dimensional stability, tear strength, and accuracy. VPS is available in a variety of viscosities, allowing dental practitioners to choose the appropriate consistency based on the specific application. It is used in a variety of dental procedures, including crowns, bridges, and dentures. VPS has largely replaced traditional impression materials like alginate due to its superior accuracy and ease of use.
Damage to teeth, crowns, veneers, inlays, onlays, implants, crowns or other oral prosthesis. So long as your teeth are in good health, your crowns etc are fitting well and are not loose or leaking the risk of damage is minimal. But should you be concerned please check with your dentist first before considering a purchase or proceeding with any impression process. Ultimately it is your choice and we do not accept responsibility for any damage caused using our impression system.
Stuck impression. The impression material used is soft and "fluid" it is designed to flow around and between teeth to provide an accurate impression. If you have very "gappy" teeth or receding gums this can create more undercuts and greater surface area of tooth. Whilst the impression material does not have any adhesive quality, it can feel "stuck" to the teeth when trying to remove it. It is best to remove it by first breaking the suction on one side, pulling the impression off the molar area first usually works best. Once the impression starts to move it should slowly release all the way around. In the rare circumstances you are unable to break the suction a call to 111 will be necessary to find a duty dentist who would be able to assist. This is however exceptionally rare occurrence, but must be mentioned as a potential risk.
Bleeding after impression removal. If taking blood thinning medication, please be aware that when removing the impression it is possible to scratch or puncture the gum with a misplaced fingernail! Care should be taken if you are know to bleed easily.
If you experience bleeding gums after taking a dental impression, it is important to take it seriously. Bleeding gums can be a sign of inflammation, infection or trauma to the gums. Ignoring it can lead to serious dental problems such as gum disease, which can eventually lead to tooth loss.
To take action, first, consult your dental professional. They may recommend a follow-up appointment to assess the situation and provide you with an appropriate treatment plan. In the meantime, you can improve your oral health by gently brushing twice a day, flossing once a day, and using an antiseptic mouthwash. Be sure to avoid acidic or sugary foods and drinks that can irritate your gums. Finally, stay hydrated and get enough sleep to help your body heal. Remember, early detection and treatment can prevent serious dental problems down the line.
When agree to a purchase You warrant that:
You are over 18 years of age
the information and personal details You provided to us are correct.
You are not pregnant or breastfeeding
You are not allergic to vinyl polysiloxane (additional silicone) which we use as impression material
Your dentist has not advised you against using any of our products
You will take the impression Yourself
You will only use any of our products for the sole purpose for which they were intended
You will remove any dentures before taking any impression
You have no loose or decayed teeth
You will not use any of our products if you have loose crowns, bridgework, inlays, onlays or fillings, fixed orthodontic treatment, or any other oral problems such as, but not limited to gum disease.
You understand that we are not dentists and can not provide any treatment or advice.
You understand that if any impression is not satisfactory, any further supplies of impression material is available at our discretion and at your cost plus carriage.
You accept that neither the manufacturer nor Us are responsible for any consequences of Your use of any of the products we supply to You unless You have completely and accurately followed the product instructions.
Indemnity
You agree to indemnify Us our agents and servants and employees and any manufacturer or supplier of our products against any 3rd party claims
Returning Customer
Are you a returning customer?
Was it in the last 12/18 Months? We may have you model(s) available in storage.
To reorder, select your product
, from the dropdown list select "returning customer...use models from storage." which will trigger us to look for your model. If there is a problem or we no longer have a copy available we will send you a new kit, but most models are still usable.
For your discount code please email info@sleeppro.com
Important REFUND Policy
Due to the personalized nature of our custom-made night guards and SleepPro Mandibular Advancement Devices (MADs), we are unable to offer refunds or accept returns as each device is individually crafted based on a customised fit. Once production begins, materials and labour costs are incurred, making it impossible to repurpose or resell the product.
It is essential to carefully select the correct material when placing your orders, repeat or new, as errors may result in additional charges for material exchanges. If you are unsure which option is best for you, please contact us before ordering for guidance.
If you experience any issues with fit or comfort, please contact us within 14-days of receiving your guard, and we will be happy to assist with adjustments where possible. Your satisfaction is important to us, and we are committed to ensuring the best possible outcome for your custom device.
Not sure what to choose?
C
My SleepPro 1.5mm Firm Lower Night Guard is splendid;; just what I hoped for.
It fits well , is very unobtrusive and is easy to remove and clean.
Just what I need for a relaxing nights sleep, and the peace of mind that I will not be chomping on my heavily restored lower left 6.
Thank you sleep pro, 😊
And thanks for telephoning me to discuss the fit of my night guard that I was hoping for,
a very professional and friendly service.
Thank you for sharing such positive feedback about your SleepPro 1.5mm Firm Lower Night Guard! We're thrilled to hear that it meets your expectations in terms of fit, comfort, and ease of maintenance. Ensuring our customers have a relaxing night's sleep and protection for their teeth is our top priority, and it sounds like we've achieved that for you.
We believe in personal touch and are glad you appreciated the call to discuss the fit of your night guard. Our aim is always to provide a professional and friendly service, making sure that our products are perfectly suited to each individual's needs.
Your satisfaction and peace of mind are invaluable to us. Should you have any further questions, need additional assistance, or wish to explore more of our products, please do not hesitate to contact us. Thank you for choosing SleepPro, and we look forward to continuing to serve you in the future. 😊
T
Fits perfect and is really comfortable, I used to wake up with sore teeth and jaw ache, not anymore. Highly recommended.
Thank you for your wonderful review! We're so pleased to hear that your mouth guard fits perfectly and provides you with the comfort you were seeking. It's fantastic to know that you no longer wake up with sore teeth and jaw ache. Your satisfaction and improvement in comfort are exactly what we strive for at SleepPro. We're grateful for your high recommendation and happy we could make such a positive difference in your daily routine. Should you need any further assistance or have questions in the future, please don't hesitate to reach out. Thank you for choosing our product, and we wish you continued comfort and restful nights ahead!
G
I've been using the 1.5mm night guard for several months now and was impressed when my first purchase fitted as well and was as comfortable as my previous BUPA supplied guards.
My long time dentist urged me to start using a night guard several years ago but the BUPA supplied ones became too expensive.
Very happy and about to order a spare just in case.
M
The mouth guard is extremely uncomfortable to wear.(tremendous amount of pressure on my teeth and gums when I wear it) Contacted customer service for advice, but as of today, still waiting for response.
I’ve purchase one of the “male-it-yourself at home” style mouth guards for £10 or so, and to be honest, it’s much more comfortable (it took me many tries but since you’re doing it at home you’re not limited as you would be with this product).
Would not buy again
S
the steps for making the mould were a bit tricky first time around but the end result is great and good value
M
Works very well and is comfortable
B
Very good much better than the nhs ones I can feel a difference after the first night and it was comfortable thankyou
J
Perfect fit
M
To start with, the item I received was very thin. It's supposed to be 1.5mm, but the actual thickness is around 0.8mm, half of what it claims.
My bigger problem was the fit. It felt very tight, strongly pulling the teeth inward. The letter from Sleep Pro said the initial discomfort will ease off after some use, but I was a little concerned that it could affect the teeth alignment so I only wore it every 3-4 days, alternating with my old (but perfectly fitting) mouth guard by another supplier. I also tried to make the fit better by warming up before use etc.
Eventually, after a month, it dislodged one of my crowns. After 3 visits to dentist and £1000 cost, I am putting it in the bin.
C
I got the firm version this time as I wore my first ones out. I do grind a lot. These don't even feel any different but are lasting well. Definitely recommend.
L
Fairly slow delivery but good product.
J
Really great product and a very reasonable price. Service is great. Came fairly quickly and fits perfectly. Does the job effectively. Win win. Highly recommend this company and the product. Mine is for teeth clenching and is very comfortable to wear
C
Great experience. Easy to follow. Item arrived quickly and fits perfectly
k
i get survey from you but have not yet recieved my mouth gaurd, i ordered it and you told me it was getting done on 26/2/24 so im not happy at all ps i bet you dont put this review on your sight
N
Paid double the at dentist for same product!!
J
I would like to order another one
A
I grind my teeth in my sleep and these fit comfortably and do the job. Really pleased with the quality, and so much cheaper than going to a dentist!
K
Very pleased with the mouth guards, service and delivery. This is the second two sets I have ordered.
P
Excellent customer service, communication and Prompt delivery.
Excellent product- high quality and comfortable to wear.
K
Great product and excellent service! far exceeds the DIY options on Amazon
S
I go through so many mouth guards that this is brilliant for me.
